Presentation
“The Effects of Survey and Expressive Writing on Customer Revenge: Comparing Aeroplan and consumeraffairs.com
Aimia Corp
Status
Faculty
School
School of Economics and Business Administration
Department
Marketing
Document Type
Presentation
Publication Date
1-1-2014
Disciplines
Original Citation
Rohani, M., “The Effects of Survey and Expressive Writing on Customer Revenge: Comparing Aeroplan and consumeraffairs.com”, an invited presentation at Aimia Corp., 2014, Montreal, Canada
Citation Information
Mina Rohani. "“The Effects of Survey and Expressive Writing on Customer Revenge: Comparing Aeroplan and consumeraffairs.com" Aimia Corp (2014) Available at: http://works.bepress.com/mina-rohani/31/