Skip to main content
Article
Information Systems, Strategic Flexibility and Firm Performance: An Empirical Investigation
WCOB Faculty Publications
  • Michael J. Zhang, Sacred Heart University
Document Type
Article
Publication Date
9-1-2005
Abstract
This study investigated the bottom-line impacts of IS support for strategic flexibility. The performance effects of IS support for two key components of strategic flexibility (product flexibility and cross-functional coordination) and the moderating effects of unique, complementary knowledge and information were examined and tested with both survey and archival data. The results showed that IS support for product flexibility was positively related to sales growth and returns on sales. The study also found a stronger association between IS support for product flexibility and ROS, and a positive relationship between IS support for cross-functional coordination and sales growth, when IS were complemented by unique knowledge and information.
Comments

Published: Zhang, Michael J. "Information Systems, Strategic Flexibility and Firm Performance: An Empirical Investigation." Journal of Engineering and Technology Management 22.3 (2005): 163–184.

DOI
10.1016/j.jengtecman.2005.06.003
Citation Information
Zhang, Michael J. "Information Systems, Strategic Flexibility and Firm Performance: An Empirical Investigation." Journal of Engineering and Technology Management 22.3 (2005): 163–184.