""Managing Leisure Serive Quiality: Mystery Shopping, a Means of Contributing the Cape Fear Tourism Community"" by Michael Scantlebury

Selected Works of Michael M. Scantlebury

Follow Contact

Presentation

"Managing Leisure Serive Quiality: Mystery Shopping, a Means of Contributing the Cape Fear Tourism Community"

South East Chapter of the Travel and Tourism Research Association (SETTRA) Conference (2004)

Michael Scantlebury

Disciplines

Hospitality Administration and Management and
Tourism and Travel

Publication Date

March, 2004

Citation Information

Michael Scantlebury. ""Managing Leisure Serive Quiality: Mystery Shopping, a Means of Contributing the Cape Fear Tourism Community"" South East Chapter of the Travel and Tourism Research Association (SETTRA) Conference (2004)
Available at: http://works.bepress.com/michael_scantlebury/40/