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Article
Managing Status in the Hotel Industry: How Four Seasons Came to the Fore
Articles and Chapters
  • Jeffrey Catrett, Ecole Hôtelière de Lausanne
  • Michael Lynn, Cornell University
Publication Date
2-1-1999
Abstract
Being the best is only part of the battle for status. One also has to be recognized as being the best.
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© Cornell University. Reprinted with permission. All rights reserved.

Citation Information

Catrett, J., & Lynn, M. (1999). Managing status in the hotel industry: How Four Seasons came to the fore [Electronic version]. Cornell Hotel and Restaurant Administration Quarterly, 40(1), 26-39. Retrieved [insert date], from Cornell University, School of Hospitality Administration site: http://scholarship.sha.cornell.edu/articles/110/