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Article
Seven Ways to Increase Servers’ Tips
Articles and Chapters
  • Michael Lynn, Cornell University
Publication Date
6-1-1996
Abstract
Touching, smiling, greeting, squatting, drawing happy faces, and other simple actions are shown to increase servers' tips.
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Required Publisher Statement
© Cornell University. Reprinted with permission. All rights reserved.

Citation Information

Lynn, M. (1996). Seven ways to increase servers’ tips [Electronic version]. Cornell Hotel and Restaurant Administration Quarterly, 37(3), 24-29. Retrieved [insert date], from Cornell University, School of Hospitality Administration site: http://scholarship.sha.cornell.edu/articles/111/