Tipping Customs and Status Seeking: A Cross-Country StudyArticles and Chapters
AbstractTipping is a widespread custom in which service patrons give voluntary payments of money to the workers who have served them. This study found that tipping is more prevalent in countries the greater the value their citizens place on status/prestige. This finding suggests that tipping functions (in part) as a status display for consumers. Hospitality managers should keep this and other functions of tipping in mind when considering whether or not to permit tipping of their employees.
Lynn, M. (1997). Tipping customs and status seeking: A cross-country study [Electronic version]. Retrieved [insert date], from Cornell University, School of Hospitality Administration site: http://scholarship.sha.cornell.edu/articles/163