Contribution to Book
Modular Service Configuration for Identifying Value-Adding Services for Internationalization
Information Systems and Analytics
Document Type
Book Chapter
Publication Date
1-1-2012
Publisher
Gabler Verlag | Springer
Disciplines
Abstract
Assume that your firm needs to serve a new customer. The customer has specific needs, such as requesting you to operate an existing IT system or facilities. If you could meet these needs by predominately selecting and combining predefined services, imagine the impact on cost of sales and cost of delivery.
Chapter of
Implementing International Services: A Tailorable Method for Market Assessment, Modularization, and Process Transfer
Editor
Tilo Böhmann Wolfgang Burr
Thomas Herrmann
Helmut Krcmar
Citation Information
Böhmann, T., Schermann, M., and Krcmar, H. (2012): ”Modular Service Configuration for Identifying Value-Adding Services for Internationalization” in
Implementing International Services: A Tailorable Method for Market Assessment, Modularization, and Process Transfer, Böhmann, T., Burr,
W., Herrmann, T. and Krcmar, H. (eds.). Wiesbaden, Germany: Gabler, pp. 155-167.