Skip to main content
Article
Are HCI Issues a Big Factor in Supply Chain Mobile Apps?
Lecture Notes in Computer Science
  • Barry B. Flachsbart, Missouri University of Science and Technology
  • Cassandra C. Elrod, Missouri University of Science and Technology
  • Michael Gene Hilgers, Missouri University of Science and Technology
Abstract

A previous survey about the use of iPhone and/or iPad apps in supply chain operations learned that the use of such apps varies greatly among different individuals and different organizations, with many respondents using apps, but not for supply chain operations [1]. In product design, an aspect of growing importance is its usability. This raises the question that is the focus of the paper. Namely, are human-computer interaction (HCI) issues a factor being addressed in the mobile apps for supply chain management? It appears that addressing HCI issues for most any kind of commercial mobile app seems to have had little focus, even though some usability problems are well-known. Nielsen summarized this as "the user experience of mobile websites and apps has improved since our last research, but we still have far to go" [2].

Meeting Name
15th International Conference on Human Interface and the Management of Information, HCI 2013 (2013: Jul. 21-26, Las Vegas, NV)
Department(s)
Business and Information Technology
Keywords and Phrases
  • Human computer interaction (HCI),
  • Mobile app,
  • Mobile apps,
  • Nielsen,
  • Supply chain operation,
  • Usability problems,
  • User experience,
  • Product design,
  • Supply chain management,
  • Surveys
International Standard Book Number (ISBN)
978-3-642-39225-2
Document Type
Article - Conference proceedings
Document Version
Citation
File Type
text
Language(s)
English
Rights
© 2013 Springer Verlag, All rights reserved.
Publication Date
7-1-2013
Publication Date
01 Jul 2013
Disciplines
Citation Information
Barry B. Flachsbart, Cassandra C. Elrod and Michael Gene Hilgers. "Are HCI Issues a Big Factor in Supply Chain Mobile Apps?" Lecture Notes in Computer Science Vol. 8018 Iss. PART 3 (2013) p. 450 - 456 ISSN: 0302-9743; 1611-3349
Available at: http://works.bepress.com/michael-hilgers/27/