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Libraries in LEAN Times: Increasing Efficiency, Improving Services, and Cutting Red Tape
Brick and Click Libraries: An Academic Library Conference (2014)
  • Melissa Clark, South Dakota State University
  • Mary Kraljic, South Dakota State University
  • Susan Sutthill, South Dakota State University
Abstract
Developed by industry to refine their manufacturing processes, Lean principles can be equally effective when applied to library processes and procedures. Lean management aims to reduce waste (in terms of time, energy, and resources), streamline operations, increase efficiency, and maximize value for customers (or, in our case, patrons). In times of shrinking budgets and increasing patron demand for library services, these considerations are especially valuable. Evaluating and revising library processes and procedures according to Lean principles will result in less time spent on housekeeping duties and more time spent on projects that truly matter. This paper addresses the how’s and why’s of Lean management, the steps and adaptations necessary to apply it to library processes, and the application of Lean principles to lost-book searching and weeding at South Dakota State University’s H.M. Briggs Library
Keywords
  • Lean management,
  • Kaizen,
  • Libraries
Publication Date
November, 2014
Citation Information
Melissa Clark, Mary Kraljic and Susan Sutthill. "Libraries in LEAN Times: Increasing Efficiency, Improving Services, and Cutting Red Tape" Brick and Click Libraries: An Academic Library Conference Vol. 14 (2014) p. 49 - 57
Available at: http://works.bepress.com/melissa-clark/2/