Article
Cultivating Openness to Change in Multicultural Organizations: Assessing the Value of Appreciative Discourse.
Organization Development Journal
(2014)
Abstract
This article examines how openness to change can be cultivated in multicultural settings through appreciative discourse. In this case study, employees participated in an appreciative inquiry process and a focus group discussion evaluating the impact of appreciative discourse on their feelings about change. Findings reveal appreciative discourse led to higher sense of psychological safety and increase in voice behaviors. Further, a positive approach to engaging with differences led to greater consensus and energy for change.
Keywords
- Appreciative inquiry,
- Change management,
- Culture,
- Discourse,
- Diversity,
- Multicultural,
- Openess,
- Positive
Disciplines
Publication Date
Fall 2014
Publisher Statement
Copyright of Organization Development Journal is the property of Organization Development Institute.
Citation Information
Meg Rao (Warren). "Cultivating Openness to Change in Multicultural Organizations: Assessing the Value of Appreciative Discourse." Organization Development Journal Vol. 42 Iss. 3 (2014) p. 75 - 88 Available at: http://works.bepress.com/meg-warren/5/