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ERP Revelations: The Dyamics of Contextual Forces of ERP Implementation
ECIS 2004 Proceedings
  • Joe Nandhakumar, School of Management, University of Bath
  • Matti Rossi, Helsinki School of Economics and Business Administration
  • Jari Talvinen, Helsinki School of Economics and Business Administration
Publication Date
1-1-2004
Abstract

This paper reports the findings of an in-depth case study of implementing Enterprise Resource Planning Systems (ERP) in a long-established multinational company within the telecommunication sector. The company streamlined its operations through an ambitious business process redesign initiative and introduced an ERP system. The study examines the emergence of the ERP system and the mangle of simultaneous changes to the system and to the company context, along with the intentions and actions of the individuals involved. The study seeks to understand the ERP implementation process, in particular, the link between the ERP implementation process and the underlying and often subtle influences within the context. By drawing on the case study the paper offers a theoretical conceptualization of triggers and consequences of the cycles of control and drift of ERP implementation.

Citation Information
Joe Nandhakumar, Matti Rossi and Jari Talvinen. "ERP Revelations: The Dyamics of Contextual Forces of ERP Implementation" (2004)
Available at: http://works.bepress.com/matti_rossi/14/