Bullying appears to be a significant problem for public sector management, with some studies suggesting it is more prevalent than in the private sector. Further, recent trends emphasising New Public Management principles such as competition, accountability, flexibility and performance have been considered to lead to increased bullying. This study examined the prevalence and nature of bullying in the Australian Public Service CAPS). Results showed a significant amount of bullying; more so than both the APS own data and international studies in similar environments . A number of aspect of the results suggest the problem involves a systemic failure of management to adequately consider the human costs of modern public management principles.
Available at: http://works.bepress.com/maryam_omari/14/