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About Dr Mark Freeman

Dr Mark Freeman is a lecturer in the School of Information Systems and Technology at the University of Wollongong, Australia. His primary research areas are human-computer interaction and community informatics where he has published his work at a number of international information systems conferences. Other research areas include e-learning and social networking technologies. He received a PhD from the University of Wollongong, where his doctoral research examined the relationship between human-computer interaction and e-commerce systems. The thesis was titled 'Assessing the Usability of Online Grocery Systems to Improve Customer Satisfaction and Uptake'. Mark previously received a BInfoTech(Hons) from the University of Wollongong. Mark is currenlty studying a Graduate Certificate in Higher Education.
Professional Activities and Affiliations:
• Director of Industry and Community Engagement (SISAT)
• Member of IEEE
• Member of ACM
• Member of ICT Illawarra
Current Research Students:
• Fayez Alshehri : Increasing Usability of Touchscreen Mobile Devices
• Abdullah Al Asraj : Optimising Integrated Instructional Techniques Using Cognitive Load Theory
• Fouad Elgahwash : The Role of Information Technology in Creating Customer Relationships in Libyan Banking Sector.


Present Lecturer, School of Information Systems and Technology, Faculty of Informatics, University of Wollongong

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Honors and Awards

  • Contributor and Winner of 2007 ACS Best Paper Award 3rd prize at the Australian Conference on Information Systems

Contact Information

Phone: 4221 3223
Location: 39.214


Articles (13)

Contributions to Books (1)

Presentations (12)