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Selected Collaborative Problem-Solving Methods for Industry
(2004)
  • Mark Doggett, Western Kentucky University
Abstract

In problem solving, the root cause of the problem produces an undesirable effect. Any pursuit that does not seek the root cause leads only to the symptom of the problem and, by definition, solving a symptom will not solve a problem. Problem solvers identify root causes of problems to be able to predict future cause and effect relationships. The purposeful application of an analysis method can address complex problems using a structured approach rather than emotion or intuition.

Keywords
  • Problem solving,
  • collaboration,
  • root cause analysis
Publication Date
2004
Citation Information
Mark Doggett. "Selected Collaborative Problem-Solving Methods for Industry" (2004)
Available at: http://works.bepress.com/mark_doggett/4/