iHelp: The Support for Technology and Learning Implementation Team (aka iHelp) is a collaboration with IT, Academic Media Services, Library, and the Instructional Technology Development. With multiple representatives from each department, the team’s charge is to create a one-stop digital “help” page for PC students and faculty, as well as streamline the physical services of four separate departments and cultures to better assist the community at Providence College in their technology needs.
The 2020 Project: The provost of Providence College asked the Library+Commons to compile, curate, and present scholarly materials on the future of higher education for the Academic Affairs Committee to review as they engage with strategic planning for the college of 2020 and beyond. The committee needed an easily accessible, interactive, annotated bibliography. PC librarians researched topics including teaching and learning, accountability, and student and faculty characteristics. They experimented with many platforms before choosing WordPress as the best open-source vehicle to organize and present the multimodal scholarship.
- collaborative services,
- WordPress,
- future trends,
- integrated service models
Available at: http://works.bepress.com/mark_caprio/1/