Feasibility of a Dementia-Focused Person-Centered Communication Intervention for Home Care WorkersClinical Gerontologist (2020)
Objectives: This study assessed the feasibility of Be EPIC, a dementia-focused, person-centered
communication intervention for personal support workers (PSWs). Be EPIC’s foci includes the
environment, person-centered communication, client relationships, and clients’ abilities, social
history and preferences.
Methods: Feasibility was assessed using semi-structured interviews and focus groups with PSWs.
We used a phenomenological approach to assess: acceptability, implementation, practicality,
demand, and limited efficacy.
Results: The theme supporting the criterion of acceptability was helpful/relevant training. Themes
supporting implementation included realistic simulations, interactive training, and positive learning
experience at the adult-day center. The theme supporting practicality was support to attend
training. Demand for Be EPIC revealed two themes: participants’ personal motivation and barriers
to applying newly learned knowledge and skills. The theme reflecting limited efficacy was
applying newly learned knowledge and skills with home care clients. Four themes emerged
that mapped onto Be EPIC’s foci.
Conclusions: The findings support Be EPIC’s feasibility and highlight the need to address structural
barriers from employers and government to ensure the delivery of person-centered dementia
Clinical Implications: The findings highlight the need for and positive impact of person-centered
communication training on home care workers, especially the value of learning by doing,
reflective practice, and peer support.
- person-centered comunication,
- home care
Publication DateWinter November, 2020
Citation InformationMarie Y Savundranayagam. "Feasibility of a Dementia-Focused Person-Centered Communication Intervention for Home Care Workers" Clinical Gerontologist (2020)
Available at: http://works.bepress.com/marie_savundranayagam/27/