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Article
Job satisfaction as mediator: An assessment of job satisfaction's position within the nomological network
Journal of Occupational and Organizational Psychology
  • Marcus Crede
  • Oleksandr S. Chernyshenko
  • Stephen Stark
  • Reeshad S. Dalal
  • Michael R. BASHSHUR, Singapore Management University
Publication Type
Journal Article
Version
acceptedVersion
Publication Date
9-2007
Abstract

Job satisfaction's position within the nomological network and the mechanism outlined by theories of social exchange suggest that job satisfaction functions as a mediator of the relationship between various antecedent variables and volitional workplace behaviours. We extend social exchange theory to include perceptions of the total job situation and develop a model that positions job satisfaction as a mediator of the relationships between various internal and external antecedent variables, and three volitional workplace behaviours: citizenship behaviours, counterproductive workplace behaviours, and job withdrawal. The fit of a fully mediated model is good and all four classes of antecedents (dispositions, workplace events, job characteristics, job opportunities) contributed uniquely to the prediction of satisfaction. Job satisfaction is also shown to mediate most antecedent-consequence relationships, although two important exceptions are evident. A direct link from pro-social disposition to OCBs, and a direct link and one from anti-social disposition to counterproductivity, suggest that job satisfaction does not fully moderate the relationships between dispositions and contextual behaviours.

Keywords
  • Job satisfaction,
  • employee attitudes,
  • workplace behaviors
Identifier
10.1348/096317906X136180
Publisher
Wiley
Copyright Owner and License
Authors
Creative Commons License
Creative Commons Attribution-NonCommercial-No Derivative Works 4.0 International
Additional URL
https://doi.org/10.1348/096317906X136180
Citation Information
Marcus Crede, Oleksandr S. Chernyshenko, Stephen Stark, Reeshad S. Dalal, et al.. "Job satisfaction as mediator: An assessment of job satisfaction's position within the nomological network" Journal of Occupational and Organizational Psychology Vol. 80 Iss. 3 (2007) p. 515 - 538 ISSN: 0963-1798
Available at: http://works.bepress.com/marcus-crede/8/