The term cultural heritage is something most of us probably take for granted. In reality, the concept is far from simple. What constitutes cultural heritage? How do we collect it? How do we display it? And most importantly, how do we reconcile the fluidity and diversity of cultural heritage with the structured, western approach so common among libraries?

In this book, Kim Baker seeks to ‘enter uncharted territory’ (p. xxi), exploring the questions posed above. Baker’s goal is to fill gaps in the library literature surrounding the complex interaction of culture and information literacy. She challenges the assumption that libraries are objective, and stresses the need for a critical approach to common activities like digitization and information literacy training. Simply providing access is not enough; librarians must examine their practices through a critical lens. Throughout the book, Baker draws on the theories of museum curators, archivists, educators, and others to highlight issues like the subjectivity of history, differences in learning style, and the digital divide.