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Article
An Analysis of the Supplier Selection Process
Omega (1998)
  • Madeleine E. Pullman, Southern Methodist University
  • Rohit Verma, DePaul University
Abstract
Customers select suppliers based on the relative importance of different attributes such as quality, price, flexibility, and delivery performance. This study examines the difference between managers' rating of the perceived importance of different supplier attributes and their actual choice of suppliers in an experimental setting. We use two methods: a Likert scale set of questions, to determine the importance of supplier attributes; and a discrete choice analysis (DCA) experiment, to examine the choice of suppliers. The results indicate that although managers say that quality is the most important attribute for a supplier, they actually choose suppliers based largely on cost and delivery performance.
Keywords
  • Business logistics -- Analysis,
  • Business logistics -- Mathematical models,
  • Purchasing -- Statistical methods
Publication Date
December, 1998
Publisher Statement
Copyright © 1998 Elsevier Science Ltd. All rights reserved. http://dx.doi.org/10.1016/S0305-0483(98)00023-1
Citation Information
Madeleine E. Pullman and Rohit Verma. "An Analysis of the Supplier Selection Process" Omega Vol. 26 Iss. 6 (1998)
Available at: http://works.bepress.com/madeleine_pullman/16/