Article
Utilization of CRM and its impact on sales performance: A study of sales professionals working in a virtual environment
International Journal of Electronic CRM
Document Type
Article
Date of Publication
1-1-2011
Disciplines
DOI
https://dx.doi.org/10.1504/IJECRM.2011.044687
Citation Information
M. Rodriguez and F. Yim. "Utilization of CRM and its impact on sales performance: A study of sales professionals working in a virtual environment" International Journal of Electronic CRM Vol. 5 Iss. 3 (2011) p. 203 - 219 Available at: http://works.bepress.com/m-rodriguez/14/