Honors and Awards
- Centennial Library STAR Award -
- Faculty Collaboration Award, Cedarville University - 2015
Journal Articles (9)
A PASport to Service Quality: Developing a Performance Assessment System. Part 2: The Centennial Library PASport System The Christian Librarian (2005)
Presents information on the performance assessment system (PAS) or the PASport, a critical part of the evaluation element of the staff development effort at the Centennial Library as of January 2005. Preliminary actions necessary for ...
A PASport to Service Quality: Developing a Performance Assessment System. Part 1: The Context for Performance Assessment The Christian Librarian (2004)
Discusses the development of the program Performance Assessment System for library service quality. Goal of the program; Challenges of implementing the performance assessment (PASport) system; Context of the Centennial Library PASport system at Cedarville University ...