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Article
Competition in the Mature Markets of Professional versus Final Consumer Information Products
ACIS 2008 Proceedings
  • Gennadi Kazakevitch, Department of Economics Monash University Victoria, Australia
  • Luba Torlina, School of Information Systems Deakin University Victoria, Australia
Publication Date
1-1-2008
Abstract

Factors are explored of decision making in regard to buying and/or upgrading information products. Mature information product markets are considered. Comparing two cases - professional and final consumer information products - the decision making process is considered on the choice of product variant. We distinguish three groups of users according to their ultimate decisions to either not to upgrade the existing system, or to upgrade it with the existing provider, or to switch to another provider. Consumer decision is based on multiple characteristics of information product quality, network effects, price and switching costs, whereas producers have to compete not only with their competitors, but also with the previous versions of the own products. Based on the considered cases, differences in consumer priorities are discussed in the markets of professional versus final consumer information products.

Citation Information
Gennadi Kazakevitch and Luba Torlina. "Competition in the Mature Markets of Professional versus Final Consumer Information Products" (2008)
Available at: http://works.bepress.com/luba_torlina/12/