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Article
A Field Trial of Privacy Nudges for Facebook
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
  • Yang Wang, Syracuse University
  • Pedro Giovanni Leon, Carnegie Mellon University
  • Alessandro Acquisti, Carnegie Mellon University
  • Lorrie Faith Cranor, Carnegie Mellon University
  • Alain Forget, Carnegie Mellon University
  • Norman Sadeh, Carnegie Mellon University
Date of Original Version
4-1-2014
Type
Conference Proceeding
Rights Management
Copyright is held by the owner/author(s)
Abstract or Description
Anecdotal evidence and scholarly research have shown that Internet users may regret some of their online disclosures. To help individuals avoid such regrets, we designed two modifications to the Facebook web interface that nudge users to consider the content and audience of their online disclosures more carefully. We implemented and evaluated these two nudges in a 6-week field trial with 28 Facebook users. We analyzed participants' interactions with the nudges, the content of their posts, and opinions collected through surveys. We found that reminders about the audience of posts can prevent unintended disclosures without major burden; however, introducing a time delay before publishing users' posts can be perceived as both beneficial and annoying. On balance, some participants found the nudges helpful while others found them unnecessary or overly intrusive. We discuss implications and challenges for designing and evaluating systems to assist users with online disclosures.
DOI
10.1145/2556288.2557413
Citation Information
Yang Wang, Pedro Giovanni Leon, Alessandro Acquisti, Lorrie Faith Cranor, et al.. "A Field Trial of Privacy Nudges for Facebook" Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (2014) p. 2367 - 2376
Available at: http://works.bepress.com/lorrie_cranor/60/