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“I read my Twitter the next morning and was astonished” A Conversational Perspective on Twitter Regrets
Proceedings of CHI 2013
  • Manya Sleeper, Carnegie Mellon University
  • Justin Cranshaw, Carnegie Mellon University
  • Patrick Gage Kelley, University of New Mexico
  • Blase Ur, Carnegie Mellon University
  • Alessandro Acquisti, Carnegie Mellon University
  • Lorrie Faith Cranor, Carnegie Mellon University
  • Norman Sadeh, Carnegie Mellon University
Date of Original Version
4-1-2013
Type
Conference Proceeding
Rights Management
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage
Abstract or Description
We present the results of an online survey of 1,221 Twitter users, comparing messages individuals regretted either saying during in-person conversations or posting on Twitter. Participants generally reported similar types of regrets in person and on Twitter. In particular, they often regretted messages that were critical of others. However, regretted messages that were cathartic/expressive or revealed too much information were reported at a higher rate for Twitter. Regretted messages on Twitter also reached broader audiences. In addition, we found that participants who posted on Twitter became aware of, and tried to repair, regret more slowly than those reporting in-person regrets. From this comparison of Twitter and in-person regrets, we provide preliminary ideas for tools to help Twitter users avoid and cope with regret.
Citation Information
Manya Sleeper, Justin Cranshaw, Patrick Gage Kelley, Blase Ur, et al.. "“I read my Twitter the next morning and was astonished” A Conversational Perspective on Twitter Regrets" Proceedings of CHI 2013 (2013)
Available at: http://works.bepress.com/lorrie_cranor/17/