A study examined customer satisfaction with an online charter school and compared the performance of this online charter school with a similar school as well as the overall state average. Findings revealed that overall, the constituents involved in the online charter school were satisfied with the school's educational service and, although students at the charter school performed lower than the state average of all schools, they performed better when compared to a similar school as defined by the state board of education.
- charter schools,
- academic achievement,
- internet in education
Available at: http://works.bepress.com/lisa_shoaf/1/