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Selected Works of Linda M. Golian-Lui
Presentation
It's Not About the Coffee: Customer Service Lessons Learned from Starbucks
University System of Georgia - Annual Computing Conference (2016)
  • Linda M. Golian-Lui
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Disciplines
Publication Date
October 13, 2016
Location
Rock Eagle
Citation Information
Linda M. Golian-Lui. "It's Not About the Coffee: Customer Service Lessons Learned from Starbucks" University System of Georgia - Annual Computing Conference (2016)
Available at: http://works.bepress.com/linda_golian-lui/46/