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Slam the Boards: Librarians' Outreach into Social Q&A Sites
Internet Reference Services Quarterly (2014)
  • Lili Luo, San Jose State University
Slam the Boards (STB) is a grassroots activity in which librarians visit social Q&A sites on the tenth of each month and answer as many questions as possible. Through this activity, librarians hope to represent librarianship at a new venue; encounter users beyond the library and provide well-sourced, dependable answers to people's questions; and ultimately increase the public's awareness of libraries. Semistructured interviews were conducted with participating librarians, examining their motivation, experience, and reflection. Findings of the study can help develop an in-depth understanding of STB and yield insights on how to efficiently and effectively promote library resources and services beyond the library.
  • Social Q&A sites,
  • answer boards,
  • reference,
  • Slam the boards,
  • Yahoo! Answers
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Citation Information
Lili Luo. "Slam the Boards: Librarians' Outreach into Social Q&A Sites" Internet Reference Services Quarterly Vol. 19 Iss. 1 (2014)
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