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Article
Slam the Boards: Librarians' Outreach into Social Q&A Sites
Internet Reference Services Quarterly (2014)
  • Lili Luo, San Jose State University
Abstract
Slam the Boards (STB) is a grassroots activity in which librarians visit social Q&A sites on the tenth of each month and answer as many questions as possible. Through this activity, librarians hope to represent librarianship at a new venue; encounter users beyond the library and provide well-sourced, dependable answers to people's questions; and ultimately increase the public's awareness of libraries. Semistructured interviews were conducted with participating librarians, examining their motivation, experience, and reflection. Findings of the study can help develop an in-depth understanding of STB and yield insights on how to efficiently and effectively promote library resources and services beyond the library.
Keywords
  • Social Q&A sites,
  • answer boards,
  • reference,
  • Slam the boards,
  • Yahoo! Answers
Publication Date
2014
Publisher Statement
SJSU users: use the following link to login and access the article via SJSU databases
Citation Information
Lili Luo. "Slam the Boards: Librarians' Outreach into Social Q&A Sites" Internet Reference Services Quarterly Vol. 19 Iss. 1 (2014)
Available at: http://works.bepress.com/lili_luo/19/