Dr. Lili Luo is a Professor in the School of Information at San Jose State University. Dr. Luo received her PhD from the School of Information at University of North Carolina at Chapel Hill. Her primary areas of teaching and research interests include information access and services in the digital age,library and information science education, research methods, evaluation of information services and virtual librarianship. She is interested in exploring how the advent of new technologies has impacted the library world and library users.