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Article
A “Clear and Conspicuous” Distraction: Coping with Incongruent Audiovisual Content in Direct-to-Consumer Advertisements
Journal of Public Policy & Marketing
  • Jesse King, Weber State University
  • Christopher Yencha, Bradley University
  • Leslie Koppenhafer, Boise State University
  • Robert Madrigal, California State University, Chico
Document Type
Article
Publication Date
10-1-2022
Disciplines
Abstract

Direct-to-consumer television advertisements for pharmaceutical medications must include a major statement disclosing the drug's most important risks and side effects. However, advertisers often pair incongruent positive visual imagery with risk information presented auditorily. Incongruence violates a principle of effective communication because it distracts from information processing. Across three studies, the authors consider how audiovisual incongruity biases perceptions of an advertised drug's risks and benefits. Using moment-to-moment measurement, Study 1 reveals that the rate of change in risk perceptions increases (i.e., accelerates) immediately after the flow of positive imagery is interrupted by a scene change during the major statement, but no such effect is observed for the advertisement in its entirety. Using post hoc measures, the latter two studies support these results. Studies 2 and 3 demonstrate that auditory risk disclosures may be enhanced by replacing distracting imagery with congruent, reinforcing text (Study 2) or by educating consumers about how distracting imagery is used as a distraction tactic (Study 3). Implications for advertising theory and recommendations for policy makers are discussed.

Citation Information
Jesse King, Christopher Yencha, Leslie Koppenhafer and Robert Madrigal. "A “Clear and Conspicuous” Distraction: Coping with Incongruent Audiovisual Content in Direct-to-Consumer Advertisements" Journal of Public Policy & Marketing (2022)
Available at: http://works.bepress.com/leslie_koppenhafer/5/