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Article
Intervention Effects on Safety Compliance and Citizenship Behaviors: Evidence From the Work, Family, and Health Study
Journal of Applied Psychology
  • Leslie B. Hammer, Portland State University
  • Ryan C. Johnson, Ohio University
  • Tori Laurelle Crain, Portland State University
  • Todd Bodner, Portland State University
  • Ellen Ernst Kossek, Purdue University
  • Kelly Davis, Pennsylvania State University
  • Erin L. Kelly, University of Minnesota
  • Orfeu M. Buxton, Pennsylvania State University
  • Georgia Karuntzos, RTI International
  • L. Casey Chosewood, Centers for Disease Control and Prevention
  • Lisa Berkman, Harvard University
Document Type
Post-Print
Publication Date
9-7-2015
Subjects
  • Organizational citizenship behavior,
  • Work & family,
  • Job satisfaction,
  • Employees -- Attitudes,
  • Quality of work life,
  • Personnel management,
  • Supervisors,
  • Self monitoring (Psychology)
Abstract
We tested the effects of a work-family intervention on employee reports of safety compliance and organizational citizenship behaviors in 30 health care facilities using a group-randomized trial. Based on conservation of resources theory and the work-home resources model, we hypothesized that implementing a work-family intervention aimed at increasing contextual resources via supervisor support for work and family, and employee control over work time, would lead to improved personal resources and increased employee performance on the job in the form of self-reported safety compliance and organizational citizenship behaviors. Multilevel analyses used survey data from 1,524 employees at baseline and at 6-month and 12-month postintervention follow-ups. Significant intervention effects were observed for safety compliance at the 6-month, and organizational citizenship behaviors at the 12-month, follow-ups. More specifically, results demonstrate that the intervention protected against declines in employee self-reported safety compliance and organizational citizenship behaviors compared with employees in the control facilities. The hypothesized mediators of perceptions of family-supportive supervisor behaviors, control over work time, and work-family conflict (work-to-family conflict, family-to-work conflict) were not significantly improved by the intervention. However, baseline perceptions of family-supportive supervisor behaviors, control over work time, and work-family climate were significant moderators of the intervention effect on the self-reported safety compliance and organizational citizenship behavior outcomes.
Description

This article may not exactly replicate the final version published by APA, http://psycnet.apa.org/doi/10.1037/apl0000047. Copyright 2015 the American Psychological Association.

DOI
10.1037/apl0000047
Persistent Identifier
http://archives.pdx.edu/ds/psu/15999
Citation Information
Hammer, L. B., Johnson, R. C., Crain, T. L., Bodner, T., Kossek, E. E., Davis, K. D., ... & Berkman, L. (2015). Intervention Effects on Safety Compliance and Citizenship Behaviors: Evidence From the Work, Family, and Health Study.