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Selected Works of Lela Love
Article
Training Mediators to Listen: Deconstructing Dialogue and Constructing Understanding, Agendas and Agreements
Family and Conciliation Courts Review (2000)
  • Lela Love, Benjamin N. Cardozo School of Law
Link
Abstract
This article examines the unique components of dialogue between disputing parties that mediators extract and reframe to move the discussion forward: interests, issues, proposals, feelings, principles, rules, values, visions, and BATNAs. These components provide the building blocks of the discussion agenda and the framework of the mediation agreement. The article suggests a number of teaching strategies for training mediators to listen effectively and proactively.
Keywords
  • Mediation,
  • ADR,
  • Dispute Resolution,
  • Training,
  • Mediators,
  • Listening,
  • Dialogue,
  • Agendas,
  • Agreements,
  • Understanding,
  • Active Listening
Disciplines
Publication Date
2000
Citation Information
Lela Love. "Training Mediators to Listen: Deconstructing Dialogue and Constructing Understanding, Agendas and Agreements" Family and Conciliation Courts Review Vol. 38 (2000) p. 27
Available at: http://works.bepress.com/lela-love/44/