Article
An Update of a Classic: Applying Expectancy Theory to Understand Contracted Provider Motivation
Administration & Society Vol.42(4), p.375(29)
(2010)
Abstract
This study explores whether a classic motivation theory traditionally applied by public administration scholars in bureaucratic settings can also be used to understand relationships in intersectoral service delivery networks. It focuses on how well expectancy theory explains contracted provider motivation to properly use service-monitoring tools because of contract rewards and penalties. To examine this question, qualitative data were collected from early childhood programs in three communities. Expectancy theory in its current form does not do a good job consistently explaining contracted provider motivation. An expanded version of the theory may be more useful in situations where there is uncertainty.
Keywords
- Outsourcing -- Management,
- Expectation (Psychology) -- Analysis,
- Public Administration -- Management
Publication Date
2010
DOI
10.1177/0095399710362714
Citation Information
Kristina T. Lambright. "An Update of a Classic: Applying Expectancy Theory to Understand Contracted Provider Motivation" Administration & Society Vol.42(4), p.375(29) Vol. 42 Iss. 4 (2010) p. 375 - 403 Available at: http://works.bepress.com/kristina-lambright/17/