“Information technology is the "digital nervous system" of any business.” (Bill Gates, Chairman, Microsoft Corporation, 1997)
The way business is conducted in this era is phenomenal. Almost everything is a “click” away. The customers are satisfied, businesses are satisfied, Government is satisfied and the entire globe is gratified by the work of information technology (IT). This research discloses the several returns and shortcomings of IT, and how businesses use IT to realize their strategic goals.
The report presents discussion on two organisations, Dell Computer Corporation and Sydney Waters, which had a prosperous and disastrous implementation of IT systems respectively. The project’s success and failure factors were investigated to gain further insight into ways IT projects should be handled. The report further proposes that any IT project should have a business case model, where a revenue model and a return on investment should be outlined clearly for transparency and accountability.
- economics of MIS,
- Corporate Performance,
- Computer and Systems Architecture,
- Computer Sciences,
- Electrical and Computer Engineering,
- Library and Information Science,
- Management Information Systems,
- Management Sciences and Quantitative Methods,
- Nanoscience and Nanotechnology,
- Other Business,
- Systems Engineering and
- Technology and Innovation
Available at: http://works.bepress.com/knowledgeispower/21/