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Tutors: Personal Qualities of Tutors
Research Briefs and Case Studies
  • Jill Castek, Portland State University
  • Gloria Jacobs, Portland State University
  • Kimberly D. Pendell, Portland State University
  • Drew Pizzolato, Portland State University
  • Stephen Reder, Portland State University
  • Elizabeth Withers, Portland State University
Document Type
Research Brief
Publication Date
  • Adult literacy,
  • Computer assisted instruction,
  • Digital divide,
  • Tutors and tutoring
The Personal Qualities of Tutors Brief highlights findings that detail the key qualities of effective tutors. These findings indicate that that patience is more important than technology knowledge in a digital literacy acquisition program The Research Briefs series highlight key findings about how underserved adults acquire digital literacy skills, and include quotes from participants and practitioners. The Briefs are designed to be accessible by practitioners, program administrators, and policy makers to inform and enhance digital literacy programs.

Authors listed in alphabetical order.

Persistent Identifier
Citation Information
Castek, J., Jacobs, G., Pendell, K., Pizzolato, D., Reder S., & Withers, E. (2015). Tutors: Personal Qualities of Tutors (Digital Literacy Acquisition in Brief).