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Developing Digital Literacy: A Flexible Model Designed to Meet Learners' Needs
Presentations and Publications
  • Kimberly D. Pendell, Portland State University
  • Drew Pizzolato, Portland State University
  • Elizabeth Withers, Portland State University
  • Jill Castek, Portland State University
  • Gloria Jacobs, Portland State University
  • Stephen Reder, Portland State University
Document Type
Publication Date
  • Adult literacy,
  • Computer assisted instruction,
  • Digital divide

Public libraries provide digital literacy programming to support the needs of individuals in their communities. However, structuring a program that serves learners with varying skills, goals, and interests is challenging. This presentation will share research findings on digital literacy acquisition in a self-paced, tutor-facilitated learning model implemented in public libraries and community centers around the country. Administrators and coordinators demonstrated the flexibility of the program by adapting it to a variety of settings. The use of a structured online learning platform with in-person help has proven to be a creative, sustainable approach that was responsive to learners' needs.


Presented at the Oregon Library Association Conference, Eugene, OR in April 2015.

The presentation is avaliable on a media server and can be viewed online at:

Please note that this video file is large and slow to download.

Persistent Identifier
Citation Information
Pendell, K., Pizzolato, D., Withers, E., Castek, J., Jacobs, G., Reder, S. (2015, April). Developing digital literacy: A flexible model designed to meet learners' needs. Oregon Library Association Conference, Eugene, OR