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Article
Swift Trust and Sensemaking in Fast Response Virtual Teams
Journal of Computer Information Systems
  • Xiaodan Yu, University of International Business and Economics
  • Yuanyanhang Shen, University of International Business and Economics
  • Deepak Khazanchi, University of Nebraska at Omaha
Author ORCID Identifier

Deepak Khazanchi: https://orcid.org/0000-0002-2675-2871

Document Type
Article
Publication Date
10-13-2021
Disciplines
Abstract

Fast-response virtual teams (FRVTs) have been developed as a response to emergent challenges faced by organizations that need to be addressed urgently. Even though FRVTs offer enormous potential in terms of their benefits, their success is not guaranteed. When used, the need for high performing FRVTs has become critical for organizational success. However, there is a lack of detailed understanding of how sensemaking can potentially influence FRVT performance. Drawing on social exchange theory, we identify swift trust as a potential antecedent of sensemaking. In this paper, we report the results of a study that examined the effects of swift trust on sensemaking and the effects of sensemaking on team performance in FRVTs. The study included 20 FRVTs and 80 team participants. Analysis of data shows that FRVTs’ swift trust is positively correlated with all three dimensions of sensemaking and only the linguistic and conative development aspects of sensemaking affects FRVT performance.

Comments

This is an Accepted Manuscript of an article published by Taylor & Francis in Journal of Computer Information Systems on October 13, 2021, available online:https://doi.org/10.1080/08874417.2021.1978114

Creative Commons License
Creative Commons Attribution-Noncommercial-No Derivative Works 4.0
Citation Information
Xiaodan Yu, Yuanyanhang Shen and Deepak Khazanchi. "Swift Trust and Sensemaking in Fast Response Virtual Teams" Journal of Computer Information Systems (2021) p. 1 - 16
Available at: http://works.bepress.com/khazanchi/71/