Article
Human Resource Management High Performance Work Practices and Contextual Setting, Does Industry Matter? A Comparison of the U.S. Restaurant Sector to the Manufacturing Industry.
Rosen Faculty Scholarship and Creative Works
Keywords
- strategy, human resources management, restaurant, high-performance work practices
Abstract
This article uses an exploratory qualitative methodology to propose salient human resource management high-performance work practices in the casual restaurant industry. The differences between industries are discussed along with why some work practices used in manufacturing research are not relevant to a restaurant service industry; then the work practices that are applicable are posited. A contingency paradigm is used to discuss the importance of industry context in the development of a high-performance management system for restaurant managers.
Publication Date
11-20-2010
DOI
10.1080/15378020.2010.524542
Number of Pages
283-303
Document Type
Paper
Language
English
Source Title
Journal of Foodservice Business Research
Copyright Date
2010
Disciplines
College
Rosen College of Hospitality Management
Location
Rosen College of Hospitality Management
Citation Information
Murphy, K. S. & Williams, J. A. (2010). Human Resource Management High Performance Work Practices and Contextual Setting, Does Industry Matter? A Comparison of the U.S. Restaurant Sector to the Manufacturing Industry. Journal of Food Service Business Research. 13(4), 283-303.