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How to Probe for Settlements on Grievances
Articles and Chapters
  • Ken Margolies, Cornell University
Publication Date
[Excerpt] Experienced stewards know that sometimes you have to ask management a lot of questions if you want to reach your goal. There may be a way for both sides to come out satisfied, but you have to know how to determine if that's possible, and you can only do that by posing the right questions.

Suggested Citation
Margolies, K. A. (2013). How to probe for settlements on grievances. Steward Update Newsletter, 24(1).

Required Publisher Statement
© Union Communication Services. Reprinted with permission. All rights reserved.

Citation Information
Ken Margolies. "How to Probe for Settlements on Grievances" (2013)
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