The purpose of this document is to familiarize you with two processes that help with quality improvement known as a root cause analysis and an intensive analysis. Further, to explain your role in the process and the importance of your active participation.

Objectives:

• To understand the difference between a root cause and intensive analysis and be able to articulate when each would be appropriate.

• To learn about the importance of patient safety and quality through participation in these processes.

• To gain appreciation and insight into the importance of your role in examining medical and system errors as it relates to quality improvement and Just Culture.

• To contribute to improving quality, safety, and systemic processes through and collaborative engagement with BSOM and Premier Health.