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Article
Recovery Orientation of Treatment, Consumer Empowerment, and Satisfaction with Services: A Mediational Model
Psychiatric Rehabilitation Journal
  • Blake Barrett, University of South Florida
  • M. Scott Young, University of South Florida
  • Gregory Teague, University of South Florida
  • James Winarski, University of South Florida
  • Kathleen A. Moore, University of South Florida
  • Ezra Ochshorn, University of South Florida
Document Type
Article
Publication Date
1-1-2010
Keywords
  • recovery orientation,
  • treatment,
  • consumer empowerment,
  • service satisfaction,
  • mediatorial models,
  • mental illness
Digital Object Identifier (DOI)
http://doi.org/10.2975/34.2.2010.153.156
Abstract

Objective: This study explores the relationship between the recovery orientation of treatment and subjective experiences of consumer empowerment and satisfaction with services for individuals with severe and persistent mental illness. Methods: Instruments measuring perceptions of empowerment, recovery orientation of treatment, and satisfaction with services were administered to 45 participants enrolled in two demographically similar mental health treatment programs in Tampa, Florida—a community mental health center and an Assertive Community Treatment team. Analyses were conducted according to traditional mediation models. Empowerment was expected to mediate the relationship between the recovery orientation of treatment and consumer satisfaction with services. Results: A recovery-based treatment orientation significantly predicted both consumer empowerment and satisfaction with services. Empowerment mediated the relationship between treatment orientation and consumer satisfaction. Conclusions: These preliminary findings highlight the impact of the recovery orientation of treatment on empowerment and satisfaction with services among individuals with severe and persistent mental illness.

Citation / Publisher Attribution

Psychiatric Rehabilitation Journal, v. 34, issue 2, p. 153-156

Citation Information
Blake Barrett, M. Scott Young, Gregory Teague, James Winarski, et al.. "Recovery Orientation of Treatment, Consumer Empowerment, and Satisfaction with Services: A Mediational Model" Psychiatric Rehabilitation Journal Vol. 34 Iss. 2 (2010) p. 153 - 156
Available at: http://works.bepress.com/kathleen_moore/50/