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Development Plans Replace Performance Reviews at Harvey Hotels
Articles and Chapters
  • John Beckert, Harvey Hotel Company
  • Kate Walsh, Cornell University
Publication Date
Emphasis on personal development, individual abilities, and achieving goals creates sharper employees, better managers, and superior guest service.

Required Publisher Statement
© Cornell University. Reprinted with permission. All rights reserved.

Citation Information

Beckert, J., & Walsh, K. (1991). Development plans replace performance reviews at Harvey Hotels [Electronic version]. Cornell Hotel and Restaurant Administration Quarterly, 32(4), 72-80. Retrieved [insert date], from Cornell University, School of Hospitality Administration site: