Contemporary IT standards are designed, not selected. Their design enacts a complex process that brings together a coalition of players. We examine the design of the SOAP standard to discover activity patterns in this design process. The paper reports these patterns as a precursor to developing a micro-level process theory for designing IT standards.
- IT Standards,
- Design Process,
- Activity Patterns
Available at: http://works.bepress.com/karthikeyan_umapathy/7/