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Article
The Balanced Scorecard: Measures That Drive Performance Evaluation in Auditing Firms
Journal of Accounting, Auditing and Finance
  • Mohamed Hegazy, American University in Cairo
  • Karim Hegazy, Zayed University
  • Mohamed Eldeeb, MSA University
ORCID Identifiers

0000-0003-3576-3238

Document Type
Article
Publication Date
1-1-2020
Abstract

© The Author(s) 2020. The purpose of this article is to establish a framework with its related measures for the development of a balanced scorecard (BSC) for auditing firms. A BSC was developed providing the detailed measures for performance evaluation comprising five key elements: learning and growth, clients, internal business processes, financials, and audit-related perspectives of corporate ethics. A survey was undertaken along with descriptive statistics and confirmatory factor analysis in four auditing firms, to assess the external auditors’ opinions for the proposed BSC measures. The results suggest that the development and use of the proposed BSC measures will enhance audit firms’ performance. Audit firms would have a better understanding of the various drivers of performance and strategies thereby creating a competitive advantage. The results are valuable to not only audit firms but also auditing oversight boards who could direct the design of their monitoring process by understanding performance systems in different size audit firms.

Publisher
SAGE Publications Ltd
Disciplines
Keywords
  • auditing,
  • balanced scorecard,
  • performance management,
  • performance measurement systems,
  • strategic management
Scopus ID

85092699625

Creative Commons License
Creative Commons Attribution 4.0 International
Indexed in Scopus
Yes
Open Access
Yes
Open Access Type
Hybrid: This publication is openly available in a subscription-based journal/series
Citation Information
Mohamed Hegazy, Karim Hegazy and Mohamed Eldeeb. "The Balanced Scorecard: Measures That Drive Performance Evaluation in Auditing Firms" Journal of Accounting, Auditing and Finance (2020) ISSN: <p><a href="https://v2.sherpa.ac.uk/id/publication/issn/0148-558X" target="_blank">0148-558X</a></p>
Available at: http://works.bepress.com/karim-hegazy/1/