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Presentation
Integrated Public Service Models: Challenges and Opportunities
OLA Super Conference 2013 (2013)
  • Karen Nicholson, University of Guelph
Keywords
  • reference services,
  • blended services,
  • single service point,
  • training,
  • staff development
Publication Date
2013
Citation Information
Karen Nicholson. "Integrated Public Service Models: Challenges and Opportunities" OLA Super Conference 2013 (2013)
Available at: http://works.bepress.com/karen_nicholson/26/