Article
Role Conflict and Role Ambiguity in Information Systems Design
Omega-international Journal of Management Science
(1989)
Abstract
This paper examines the impact of information systems implementation on the social subsystem of organization. It presents theoretical support for the impact of IS design on role conflict and role ambigulty experienced by users of information systems. Results of an empirical survey are reported which evaluate the impact of information systems on RC/RA. The paper concludes with recommendations for systems design and training and skills required for systems analysts.
Disciplines
Publication Date
January 1, 1989
DOI
10.1016/0305-0483(89)90051-0
Citation Information
K Joshi. "Role Conflict and Role Ambiguity in Information Systems Design" Omega-international Journal of Management Science Vol. 17 Iss. 4 (1989) p. 369 - 380 Available at: http://works.bepress.com/kailash-joshi/35/