Skip to main content
Ingredients for success: Career development in the hospitality industry
Articles and Chapters
  • Judi Brownell, Cornell University School of Hotel Administration
Publication Date
Hospitality managers can expect to confront five challenges in the decades ahead. A study of luxury hotel general managers identifies the skills and personal characteristics respondents perceived as most important to their career development, as well as the future requirements for unit level managers and the major challenges they anticipate. The author then maps those skills and personal characteristics identified by respondents against future industry challenges to suggest additional managerial needs. Recommendations are presented for development strategies that will ensure hospitality organizations identify, develop, and retain individuals with the "right stuff."

Required Publisher Statement
© FIU Hospitality Review. . Reprinted with permission. All rights reserved.

Citation Information
Brownell, J. (2004). Ingredients for success in career development. FIU Hospitality Review, 22, 2, 2-17.