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About Judi Brownell

Judi Brownell is a professor at the School of Hotel Administration. She teaches courses in organizational behavior and management communication. Brownell has international teaching experience and her on-line eCornell executive courses are taken worldwide. Brownell’s research projects include studies on managerial listening behavior and the competencies required for global hospitality leaders. She has created tools to assess employee-organization fit and the communication of service values. Her current research focuses on listening as it relates to communicating and maintaining service quality standards in the international cruise industry. Brownell has authored several textbooks, published over 80 articles and serves on several editorial boards. She is also past president of the International Listening Association and has received awards for her research in this field. Brownell has conducted training and consulting for a wide range of hospitality organizations. Among her projects, she has designed assessment centers for hospitality leadership development. A seasoned administrator, Brownell has served as the school's associate dean for academic affairs, dean of students, and director for graduate studies. She has also been academic area director for both the organization behavior and management communication disciplines.

Positions

1995 Present Professor, Cornell University School of Hotel Administration
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Present Professor, Cornell University School of Hotel Administration
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January 2007July 2013 Dean of Students, Cornell University School of Hotel Administration
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20012008 Fellow (2001–2003; 2007–2008), Cornell University
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January 2000June 2001 Associate Dean for Academic Affairs, Cornell University School of Hotel Administration
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July 1995December 1999 Director of Graduate Studies, Cornell University School of Hotel Administration
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19891995 Associate Professor, Cornell University School of Hotel Administration
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19861989 Assistant Professor, Cornell University School of Hotel Administration
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19841986 Director and Associate Professor, Binghamton University--SUNY ‐ Management Program
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19811986 Research Associate, Binghamton University--SUNY ‐ Center for Leadership Studies
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19801984 Visiting Associate Professor, Binghamton University--SUNY ‐ School of Management
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19751980 Assistant Professor, State University of New York College at Cortland ‐ Department of Communication Studies
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Curriculum Vitae




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Honors and Awards

  • Industry Relevance Award, Center for Hospitality Research, 2012.
  • Invited to join prestigious board, International Society for the Study of Interpersonal Processes, 2000.
  • Listening Hall of Fame, highest award of the International Listening Association, 1995- recognized a second time in 2004.
  • Best Article Award, MCB Press (International Journal of Contemporary Hospitality Management), 1994.
  • Research Award in Listening, International Listening Association, 1990, 1993, 2001.
  • President's Award, International Listening Association, 1999, 2006.
  • Brother, Kappa-Lambda, Delta Sigma Pi.


Education

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BS, Ithaca College ‐ Communication/Theatre and Literature
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PhD, Syracuse University ‐ Interdisciplinary in Organization Studies
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MS, State University of New York College at Cortland ‐ Communication Education
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Contact Information

Management & Organizational Behavior
336 Statler Hall
Phone: 607.254.5193

Email:


Articles (41)