Disruptive Behaviors: Impact on Communication and the Bottom Line(2011)
AbstractThe ramifications of disruptive behavior are detrimental and systemic. This article defines disruptive behaviors and identifies some stressors that cause such behavior. We will also look at what impact disruptive behaviors have on hospitals economically, the emotional toll on health-care teams, and patient safety and quality. Finally, we will discuss how to successfully address and curb disruptive behaviors.
- Physician Disruptive Behaviors,
- Hospital Management,
- Strategic Management of Conflict
Citation InformationJoshua M Benson. "Disruptive Behaviors: Impact on Communication and the Bottom Line" (2011)
Available at: http://works.bepress.com/joshua_benson/3/