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Presentation
Team Performance Framework During Handoffs
Proceedings of the Human Factors and Ergonomics Society 2016 Annual Meeting (2016)
  • Agnes S Fagerlund, 2904770
  • Joseph R. Keebler, Embry-Riddle Aeronautical University
  • Victoria Lew, Embry-Riddle Aeronautical University
  • Elizabeth H. Lazzara, Embry-Riddle Aeronautical University
  • Kristen Welsh, Embry-Riddle Aeronautical University
Abstract
Handoffs, the transitioning care and responsibility of patients between two or more providers, are essential in almost all medical settings whether it be during shift-change, during breaks, or transfer from one unit to another (Riesenberg, Leitzsch, & Little, 2009). More specifically, handoffs are a communication event that can include patient treatment, services, care, background, and all pertinent information (Patterson, 2010). Unfortunately, handoffs are vulnerable to communication breakdowns, which can lead to missed diagnoses (Lorinz et al., 2011), treatment delays (Horwitz, Moin, Krumholz, Wang, & Bradley, 2008), malpractice claims (Singh, Thomas, Petersen, & Studdert, 2007), patient harm (Arora, Johnson, Lovinger, Humphrey, & Meltzer, 2005; Kitch et al., 2008; Saleem, Paulus, Vassiliou, & Parsons, 2015), and mortality (American Thoracic Society, 2016). Due to criticality of these transitions as well as their inherent vulnerabilities, it is important that key information is transferred clearly, correctly, and comprehensibly between team members.
Keywords
  • medical providers,
  • patient care
Publication Date
2016
Location
Washington, DC
DOI
https://doi.org/10.1177/1541931213601120
Citation Information
Agnes S Fagerlund, Joseph R. Keebler, Victoria Lew, Elizabeth H. Lazzara, et al.. "Team Performance Framework During Handoffs" Proceedings of the Human Factors and Ergonomics Society 2016 Annual Meeting (2016)
Available at: http://works.bepress.com/joseph_r_keebler/90/